Return of goods within 60 days - Dragonfly

60 days return policy

Something doesn't fit fit you? Don't be afraid to exchange it? You will find all the important information on this page.

Basic information

How is the exchange done?

You buy goods in our online store

60 days

If the goods you bought doesn't fit you or you don't like it, you have 30 days of delivery to exchange it for something else or get your money back. Download the claims form, fill it in and and send it together with the goods to the following address:

DRAGONFLY trading s.r.o.

Dalimilova 1a
Ceske Budejovice 370 06
Czech Republic (EU)

We will send you the money right after we receive the goods


The claim has been taken care of, you have the money on your account or we have sent you another piece.

Terms and Conditions for Exchanges & Claims

For example if your size does not fit, you can exchange the purchased goods for different size (design) or return it within 60 days from delivery. In both cases the goods must be new, unused, unwashed and including all original tags. For our information put some letter with explanation into the package and ship it all back to our address. We refund you only with money for the goods excluding postage. Refund is possible only via bank transfer, or via PayPal if you paid for your order via PayPal. We need 14 working days for the exchange or refund for the goods you send back to us. This 14 working days period starts after we have received the package from you.

Address for exchanges and returns:

DRAGONFLY trading s.r.o.
Dalimilova 1a
Ceske Budejovice 370 06
Czech Republic (EU)
ph.: +420 777 500 441

Address for exchanges and returns for German customers: GmbH
Dragonfly trading s.r.o., ID 144038
Äussere Weberstr. 57
02763 Zittau
ph.: +420 777 500 441

Frequently asked questions (FAQ)

Need advice?

Why Dragonfly?

  • Quality materials

    High quality material

    We make Dragonfly clothes in one of our own and two external manufactures in the European Union. We have years of excellent experience with it. Therefore, we are able to check the entire production and keep the high standard of our clothes.

  • Return

    60 days return policy

    Do the clothes not fit you? No problem. You have 60 days to return them. We will exchange the goods for other goods or give you your money back.

  • Ok

    Sponsoring sporting events

    We sponsor sports events and competitions worldwide. By purchasing Dragonfly clothes, you are contributing to your favorite sport.

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