Return of goods within 60 days - Dragonfly

Exchange of goods

Something does not fit you or did you choose a piece that you don't like? Don't be afraid to exchange it? Find all the practical information on this page.

Basic information

How to exchange goods?

Buy goods from our e-shop

30 days

If the goods you bought does not fit you or you do not like it, you have 30 days of delivery to exchange it for something else or get your money back. Download the claims form, fill it in and and send it together with the goods to the following address:

DRAGONFLY trading s.r.o.

Dalimilova 1a
České Budějovice 370 06
Czech Republic (EU)

We will send you the money right after we receive the goods

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The claim has been taken care of, you have the money on your account or we have sent you another piece.

Terms and Conditions for Exchanges & Claims

For example if your size does not fit, you can exchange the purchased goods for different size (design) or return it within 60 days from delivery. In both cases the goods must be new, unused, unwashed and including all original tags. For our information put some letter with explanation into the package and ship it all back to our address. We refund you only with money for the goods excluding postage. Refund is possible only via bank transfer, or via PayPal if you paid for your order via PayPal. We need 14 working days for the exchange or refund for the goods you send back to us. This 14 working days period starts after we have received the package from you.


Address for exchanges and returns:

DRAGONFLY trading s.r.o.
Dalimilova 1a
Ceske Budejovice 370 06
Czech Republic (EU)

ph.: +420 777 500 441

Frequently asked questions

Need advice?

Why Dragonfly?

  • Quality materials

    High quality material

    We make Dragonfly clothes in one of our own and two external manufactures in the European Union. We have years of excellent experience with it. Therefore, we are able to check the entire production and keep the high standard of our clothes.

  • Return

    60 day return policy

    Do the clothes not fit you? No problem. You have 60 days to return them. We will exchange the goods for other goods or give you your money back.

  • Ok

    Support for sporting events

    We sponsor sports events and competitions worldwide. By purchasing Dragonfly clothes, you are contributing to your favorite sport.

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