Once the payment is secured on our account, we send the goods carefully packed and insured.
The invoice for the goods will be attached in the package.
We are VAT payers! (21%)
As we hold many products on stock, we are able to meet very short delivery times. When you order clothes which are on stock, we usually ship your package the next working day after receiving your payment. When you order clothes which are not on stock, we have to make them first and it takes a few days, so we usually ship your goods by latest within one or two weeks after receiving your payment. The delivery time also depends on the size of your order.
Every order is packed carefully and insured!
If your size does not fit, you can the purchased goods exchange for another size (design) or return it within 60 days from delivery. In both cases the goods must be new, unused, unwashed and including all original tags. For our information put some letter with explanation what do we have to do with the returned clothes and ship it all back to our address. We refund you back only money for the goods excluding postage. Refund is possible only via bank transfer, or via PayPal if you paid for your order via PayPal. We have 14 working days for the exchange or refund for the goods you send back to us. This 14 working days period starts after we have received the package from you.
Address for exchanges and returns:
DRAGONFLY trading s.r.o.
Ceske Budejovice 370 06
Czech Republic (EU)
ph.: +420 777 500 441
We make Dragonfly clothes in one of our own and two external manufactures in the European Union. We have years of excellent experience with it. Therefore, we are able to check the entire production and keep the high standard of our clothes.
Do the clothes not fit you? No problem. You have 60 days to return them. We will exchange the goods for other goods or give you your money back.
We sponsor sports events and competitions worldwide. By purchasing Dragonfly clothes, you are contributing to your favorite sport.
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